Frequently Asked Questions

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!


We have been in business since 1999, with Webmatics Ltd formed in 2013.
Please contact us if you would like a trial or test account for any of our services, and we will be happy to consider your request.
Some services such as web hosting and domain name registration are setup instantly, however other services such as managed hosting is not instantly setup as it requires further discussion to configure the solution based on your specific requirements.
We accept all major debit and credit cards, direct debits, Paypal, and will soon be offering payment in Bitcoin and other popular crypto currencies.
Yes, we provide discounts for bulk orders. Please contact us to discuss your requirements and we are happy to provide a quotation.
The recommended way to get support is to raise a ticket or to email as our engineers are alerted immediately, alternatively if you wish to contact us via telephone then support is available during the hours listed in our opening hours.